Checkout Failure Object & Error Codes

Potential Failure Objects

Attribute	Type	Description
orderId	String	ID of the order, if it was partially placed, or "Failed" in the event that it was not
unfulfillable_menuItemIds	Array of Strings	List of IDs of menu items that are not able to be fulfilled
payment_intent_id_to_verify	String	The related payment intent ID for the order
checkout_id	String	The ID of the checkout object
errorCode	String	The verbose error code that was encountered. See the below Table for potential error messages.
lineItemIdsToRemove	Array of Strings	A list of the IDs of items that need to be removed form the order due to fulfillment issues
errorID	String	The ID of the related error, if it exists
customer_name	String	Name of Restaurant

Potential Bbot Checkout Error Codes

errorID	errorCode
NOT_OPEN	Merchant is currently not accepting orders.
NOT_POLLING	Merchant is not logged in.
NO_STATION	Merchant is not set up to receive orders.
NO_FULFILLMENT_METHOD_IN_DB	Internal server error. Merchant is not properly configured.
DISALLOWED_MULTIPLE_MERCHANTS	This ordering page is not configured to accept multi-merchant payments.
STRIPE_DESTINATION_NOT_SET_UP	Merchant is not set up to receive payments. Stripe account not set up.
WRONG_PROCESSOR_FOR_CURRENCY	Merchant is not set up to receive payments. Account currency setup is not complete.
INTERNAL_BUG	Internal server error. Order cancelled.
PAYMENT_INTENT_EXPIRED	This payment attempt has expired. Please try again.
PRICE_MISMATCH	The menu price has changed. Please refresh & try again, or contact us for help.
OUT_OF_STOCK	Some items were out of stock. Please refresh & try again, or contact us for help.
CARD_DECLINED	Your card was declined.
NEEDS_3DS	Additional verification required
NO_DELIVERY_TO_ADDRESS	Sorry, that address is not in the delivery area.
INVALID_USER_DESIRED_TIME	Error: the requested time is invalid